Skylar logo
Skylar logo

All articles

What if I don't see the option to redeem my points?Updated 8 months ago

If you have points but don't see the option to redeem them at checkout, it's possible that you're logged into Shop Pay which doesn't allow for point redemptions. Please try the following to redeem your points:

If you're completely logged out of Shop Pay and still don't see the option to redeem your points, please reach out to us at [email protected] with a screenshot of your cart so we can help further.

Was this article helpful?
Yes
No